A hotel guest survey form is a document use by hotels to take feedback of the guests (or the customers) regarding their opinion about the service provided by the hotel.
The survey form is very crucial for the hotel business and its helps the hotel in bringing improvements and changes.
You can Download the Hotel Guest Release Form Template, customize it according to your needs, and Print it. Hotel Guest Release Form Template is either in MS Word or Editable PDF.
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Features
Overall Satisfaction:
A question gauging the guest’s overall satisfaction with their stay at the hotel. This can be a multiple-choice question with options ranging from “Excellent” to “Terrible” or a Likert scale rating.
Specific Areas:
Sections for rating satisfaction with specific aspects of the hotel experience.
Open Ended Questions:
A section for written comments or suggestions allows guests to elaborate on their experiences and provide more specific feedback.
Benefits
Guest Feedback:
The template provides a way to collect valuable feedback from guests about their stay at the hotel. This feedback can be used to improve the guest experience, identify areas for improvement, and gain insights into guest preferences.
Improved Customer Satisfaction:
By addressing guest feedback and concerns, hotels can improve customer satisfaction and loyalty, which can lead to repeat business and positive online reviews.
Identify Areas for Improvement:
The template can help hotels pinpoint strengths and weaknesses in different areas such as cleanliness, amenities, service, and staff friendliness.
