editable forms

Latest Forms

Customer service survey form

Customer service survey form


A customer service survey form is used to gather the information from the customers regarding the service offered by the organisation.

This form helps an organisation to know that how much a customer is satisfied with their services so that they can make the necessary improvements in it.

Customer service survey  Template
Customer service survey Template

You can Download the Customer service survey form Template, customize it according to your needs, and Print it. Customer service survey form is either in MS Word or Editable PDF.

Download the Customer service survey form  Template for only $6.54.

Buy Now: 6.54 USD

If you are having problems downloading a purchased form, don’t hesitate to contact us and include your receipt number and the exact name of the document you purchased, and I’ll email you a copy.



Customer Information :

A section to collect basic information about the customer, such as name or email address. This can be helpful for companies to personalize their response to the feedback or follow up with the customer if necessary.

Rating Scales:

The template uses rating scales for customers to indicate their level of satisfaction with various aspects of the company’s customer service.

Open Ended Questions:

Sections for written comments or suggestions for improvement. This allows customers to elaborate on their experiences and also provide more specific feedback.



The template provides a ready-made format to gather customer feedback, saving time and effort in creating a survey from scratch.

Structure and Consistency:

The template ensures a structured and consistent approach to collecting feedback, making it easier to analyze the results.

Valuable Customer Insights:

Feedback on various aspects of the customer service experience can help companies identify areas for improvement and also ensure customer satisfaction.

Improved Customer Relationships:

By understanding customer feedback, companies can improve their customer service and also build stronger relationships with their customers.

Important Disclaimer: These templates are for informational purposes only. They are not a substitute for legal advice. Before using any template, consult with an attorney to ensure it meets your specific needs. EditableForms.com is not a law firm and cannot accept legal requests.